2 - Operating Structure Of NSW Ice Hockey Association Inc.
Procedure for Enquiries, Complaints
& Contacting IHNSW
Note:
Any enquiries MUST be
made to (or via) a member's Club Committee or Delegate, before approaching
IHNSW. Initially, a Team Manager is the first person to approach
with an enquiry.
More serious complaints of harassment or abuse or non-game / play
related grievances, should initially be directed to a member's club
Social Justice Officer / Committee of Management, who may
then report to the IHNSW Social Justice Officer / Committee
of Management. Due process will then be followed as per the NSWIHA
Inc By-Laws and Constitution.
It is highly unlikely that IHNSW
will directly enter into any official correspondence with individual
club members, unless it can be determined that the issue has been
dealt with in an unsatisfactory manner by the respective officer
of the relevant club.
Note:
Any member taking an issue to an external authority
before giving the Committee of Management of the NSWIHA Inc. a reasonable
time to respond and / or take action, is likely to face
disciplinary proceedings as per the Rules in the NSWIHA Inc. Constitution.
All Officers of IHNSW are keen to assist members to
get the best out of their participation in the sport of Ice Hockey.
When appropriate, the identity and contact details for all appointed
officers can be obtained from your club or IHNSW Executive Officer.
Refer to the front cover of this Handbook for contact details for
IHNSW.